WHAT WE CAN DO FOR YOU
Creating and delivering value adding projects together with our clients is what drives us. Whether it is through capacity training, co-creative workshops, team coaching, long-term development or change management projects we always work together with our clients to best meet their needs and solve their challenges. We believe we are better together, therefore collaboration is key in our work.
THIS IS HOW WE WORK
We encourage our clients to have an explorative mindset. A mindset that helps them put their organisational perspective aside and instead learn from the user, an approach that encourages them to involve and co-create with all relevant stakeholders.

With different qualitative and creative design methods we help organisations strengthen their empathy for humans, a key aspect of a successful and meaningful value propositions. Normally we start out with qualitative in-depth interviews with users, employees and other stakeholders in order to understand how and why they experience, reason and act the way they do. In combination with generative research and analytical methods we start to unfold and map the user experience of a service, organisation or eco system. Based on that, we are able to co-create ideas on relevant solutions and future experiences together with stakeholders. Throughout our work we use visual tools and communication, enabling us to understand things from different angles and to create a common understanding. The final solutions can vary from changes in the way employees interact with users and new digital services to graphic communication, physical spaces or internal organisational changes.
SOME OF THE THINGS WE HAVE DONE FOR OUR CLIENTS
Towards a more customer centric telecom industry
Co-creating the new entrance at the Vasa Museum
Västtrafik involves citizens to make public transportation easier
Design Thinking training for social entrepreneurs
Teaching Service Design in Nairobi
Service design at the heart of business
Unionen is improving their digital advisory support together with their members